UEL, the wholly-owned subsidiary of University Hospital Southampton NHS Foundation Trust, manages a complex multi-service contract with a large, global facilities management provider. Contracts of this type often run to multiple sections, are technically dense, and place significant demands on estates and facilities management teams to monitor accurately over many years.​

Hidden within the detail are payment terms that can shift in value over time. Without a systematic way to review them, small inconsistencies can go unnoticed and unchallenged for years. The Trust needed a way to interrogate long, complex contractual documents with confidence.​